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Proximity Plumbing

# 1 Plumber Sydney Eastern Suburbs

Proximity Plumbing Do Many Things Through Community Involvement And In Our Everyday Work. Sometimes This Isn't Enough And We Like To Go A Step Further.

PROXIMITY PLUMBING COVERS A WIDE VARIETY OF FAQ'S

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People choice 2025
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ONSITE IN UNDER 30 MINS

30-Minute Response Guarantee

Our emergency plumbers are dispatched immediately. We guarantee on-site attendance within 30 minutes of your call - day or night, 365 days a year.

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$0 CALL OUT FEE

Transparent Flat-Rate Pricing

Whether you call us on a Friday night, Saturday afternoon, or Sunday evening, our flat-rate pricing remains the same.

You receive a fixed-price quote before any work begins - no hidden fees, no surprises.

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AVAILABLE 24/7

Licensed, Insured & Guaranteed

Every emergency job is completed by fully licensed Master Plumbers, backed by our Lifetime Labour Warranty and comprehensive insurance coverage.

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What Is a Plumbing Emergency?

A plumbing emergency is any situation where water, gas, or sewage poses an immediate risk to your property, health, or safety. Unlike a dripping tap or a slow drain that can wait until business hours, a genuine plumbing emergency demands urgent professional attention - often within minutes rather than hours.

If you are unsure whether your situation requires an emergency plumber, consider whether the problem is actively causing damage, creating a health hazard, or preventing you from using essential facilities. When in doubt, call us on 0420 102 394 to assess your situation over the phone and advise you on the best course of action - at no charge.

Common Plumbing Emergencies We Respond To:

Burst Pipes

A burst pipe can release hundreds of litres per hour, causing severe structural damage and mould growth. Shut off your main water valve and call immediately.

Major Water Leaks

Ceiling leaks, wall leaks, and slab leaks require urgent intervention to prevent electrical hazards, structural compromise, and water damage escalation.

Blocked & Overflowing Drains

Sewage backflow, overflowing toilets, and blocked stormwater drains create serious health risks from bacteria and contaminated water exposure.

Gas Leaks

If you smell gas or suspect a leak, evacuate immediately, do not operate switches or appliances, and call us for emergency gas plumber attendance with licensed gas fitters. 

Hot Water System Failures

A burst hot water tank, leaking relief valve, or complete system failure in winter requires same-day emergency hot water repair or replacement. 

Flooding & Stormwater

Flash flooding, failed sump pumps, and blocked stormwater systems during heavy rain require immediate professional drainage solutions.

Sewage Backups

Raw sewage backing up through floor drains, toilets, or shower outlets is a Category 3 health hazard requiring specialist emergency response and decontamination. 

Cracked Pipes

Exposed or poorly insulated pipes that crack or split need emergency assessment before thawing causes uncontrolled water release. 

No Running Water

A complete loss of water supply to your property could indicate a main line break, valve failure, or infrastructure issue requiring immediate diagnosis.

Leaking or Failed Fixtures

Uncontrollable water flow from taps, toilets, or appliances that cannot be isolated requires emergency plumber intervention. 

Roof & Gutter Emergencies

Collapsed guttering, blocked downpipes, and damaged roof plumbing during storms require urgent repair to prevent internal water damage.

Commercial Plumbing

Business interruptions from plumbing failures, compliance breaches, or multi-tenancy issues demand priority emergency commercial plumbing response.

Lifetime Labour Warranty on Every Emergency Repair

Every emergency plumbing repair completed by Proximity Plumbing is backed by our Lifetime Labour Warranty. This means that if any issue arises with the workmanship of our repair - whether it is next week, next year, or a decade from now - we will return and rectify it at no additional cost to you. This warranty covers all labour performed by our licensed plumbers and is transferable to subsequent property owners.

In addition to our labour warranty, all materials and parts installed during an emergency repair are covered by the manufacturer's warranty. We only use quality, Australian-standard-compliant components from reputable suppliers, and we provide full documentation of all parts installed so you have a clear warranty record.

Lifetime Labour Warranty

All workmanship guaranteed for life. If our repair fails, we fix it free.

Manufacturer Parts Warranty

All installed parts covered by manufacturer warranty with full documentation provided.

100% Satisfaction Guarantee

If you are not completely satisfied with our emergency service, we will make it right.

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