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Proximity Plumbing

Blocked Drains Sydney

In need of a blocked drain expert? We’ve been unblocking drains for over 25 years. There is no blocked drain we can't handle. From blocked sewers and stormwater drains to blocked sinks and toilets — we’re not afraid to get our hands dirty.

$0 Call Out Fee | 24/7 Emergency Service | Guaranteed In 30 Minutes

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30-Minute Response Guarantee

Our blocked drain plumbers are dispatched immediately. We guarantee on-site attendance within 30 minutes of your call — day or night, 365 days a year.

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$0 CALL OUT FEE

$0 Call Out & Transparent Pricing

Our plumbers attend your property, diagnose the blockage, and provide a fixed-price quote before any work begins. No hidden fees, no surprises, no obligation.

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AVAILABLE 24/7

Licensed, Insured & Guaranteed

Every blocked drain job is completed by fully licensed Master Plumbers, backed by our Lifetime Labour Warranty and comprehensive insurance coverage. We fix it right the first time.

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What Causes Blocked Drains?

Blocked drains rarely happen without warning. Understanding what causes blockages helps you take preventative action — and recognise when professional intervention is needed before a minor slow drain becomes a major plumbing emergency. Here are the most common causes our blocked drain plumbers encounter across Sydney homes and businesses.

Types of Blocked Drains We Fix

Every blocked drain is different. The location, severity, and underlying cause of the blockage determine the most effective clearing method and whether further repair is needed. Proximity Plumbing's licensed blocked drain specialists handle every type of drain blockage — from simple household clogs to complex sewer line failures and stormwater emergencies across residential and commercial properties.

Blocked Drain Services by Type:

Blocked Sewer Drains

Blocked Sewer Drains

Sewer drain blockages are among the most serious — causing raw sewage backflow, foul odours, and significant health hazards. Tree root intrusion, collapsed pipes, and accumulated waste are the leading causes. We use CCTV inspection to locate the blockage and hydro-jetting or pipe relining to restore full sewer function.

Blocked Stormwater Drains

Blocked Stormwater Drains

Blocked stormwater drains cause water pooling, foundation damage, and localised flooding during heavy rain. Leaves, debris, sediment, and tree roots are the primary culprits. Our team clears stormwater blockages and repairs damaged stormwater pipes to protect your property from water damage.

Blocked Kitchen Sinks & Drains

Blocked Kitchen Sinks & Drains

Kitchen drain blockages are typically caused by grease, fat, oil, and food debris accumulating inside pipes. We clear kitchen blockages using hydro-jetting and mechanical methods, then advise on prevention to stop recurring build-up.

Blocked Toilets

Blocked Toilets

An overflowing or non-flushing toilet is both an inconvenience and a hygiene concern. Blocked toilets are caused by foreign objects, excessive paper, or downstream blockages in the sewer line. We diagnose the cause and clear the blockage — often in a single visit.

Blocked Bathroom Drains

Blocked Bathroom Drains

Shower drains, bath drains, and bathroom basin drains are prone to hair, soap scum, and product residue blockages. Our plumbers clear bathroom drain blockages and inspect downstream pipes to ensure there are no deeper issues contributing to slow drainage.

Blocked Pipes & Vent Pipes

Blocked Pipes & Vent Pipes

Blocked internal pipes and plumbing vent pipes cause slow drainage, gurgling sounds, and sewer gas odours inside your property. Vent pipe blockages are often caused by bird nests, leaves, or debris entering the roof vent. We locate and clear pipe blockages using CCTV and specialist clearing equipment.

Blocked Laundry Drains

Blocked Laundry Drains

Lint, detergent residue, and small items from pockets are common causes of blocked laundry drains. We clear laundry drain blockages and check the downstream connection to prevent recurring issues.

Blocked Commercial & Strata Drains

Blocked Commercial & Strata Drains

Commercial kitchens, multi-tenancy strata buildings, schools, and hospitality venues face high-volume, high-frequency drain blockages that require industrial-grade clearing and ongoing maintenance programs. We provide priority emergency response and scheduled maintenance commercial clients. 

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How We Unblock Your Drains

A fast, accurate diagnosis is the difference between a one-visit fix and an expensive, drawn-out repair. Proximity Plumbing invests in the latest plumbing diagnostic and clearing technology so that our blocked drain plumbers can identify the problem, recommend the most effective solution, and get the job done right the first time — in a single visit wherever possible.

Unlike plumbers who rely solely on basic drain snakes, we deploy a full suite of professional-grade equipment tailored to the specific type and severity of your blockage. Here is the technology behind every blocked drain repair we complete.

CCTV Drain Camera Inspection

CCTV Drain Camera Inspection

High-definition waterproof cameras inserted into your drain pipes to visually locate blockages, cracks, tree root intrusions, displaced joints, and pipe damage — without excavation. You see the real-time footage on screen, and we provide recorded video for your records. CCTV inspection is the essential first step for accurate diagnosis and targeted repair.

Pipe Relining (No-Dig Repair)

Pipe Relining (No-Dig Repair)

For cracked, broken, or root-damaged sewer and stormwater pipes, our emergency pipe relining service restores structural integrity without excavation. A structural epoxy liner is inserted into the damaged pipe and cured in place — creating a new pipe within the old pipe. No trenching, no landscaping damage, and a 50-year design life.

pipe Relining

Electric Eel & Mechanical Drain Clearing

Electric Eel & Mechanical Drain Clearing

Powered drain snakes (electric eels) and mechanical drain rods for dislodging and breaking apart blockages caused by debris, foreign objects, and compacted waste. These tools are effective for straightforward blockages and are often used as a first-response clearing method.

Chemical & Biological Drain Treatment

Chemical & Biological Drain Treatment

 Used responsibly, chemical and biological treatments are a useful tool in unblocking drainage systems. These non-invasive solutions are effective at inhibiting root growth, dissolving organic matter including grease, body oils, and hair build-up, and restoring flow in drains where mechanical clearing alone may not achieve a lasting result. Our plumbers assess each situation to determine whether chemical treatment is appropriate for your pipe type and blockage.

Hydro-Jet Drain Cleaning

Hydro-Jet Drain Cleaning

High-pressure water jetting at up to 5,000 PSI to blast through stubborn blockages, cut through tree roots, strip grease build-up from pipe walls, and restore full pipe flow. Hydro-jetting is more effective and longer-lasting than traditional mechanical clearing — it cleans the entire pipe interior, not just the blockage point.

Drain Rods & Manual Clearing

Drain Rods & Manual Clearing

Drain rods and plungers remain a tried-and-tested first response for many common blockages. Our plumbers use professional-grade drain rods to dislodge localised blockages in accessible drain lines — effective for shifting compacted debris, minor root intrusions, and waste build-up without the need for powered equipment. For simple clogs in toilets, basins, and showers, manual clearing is often the fastest and most cost-effective solution. 

What Happens When You Call Our Blocked Drain Plumbers

When you call Proximity Plumbing for a blocked drain, you get to speak to a licensed plumber — not an answering machine and not a call centre. Our blocked drain process is designed to get a qualified tradesperson to your door as quickly as possible, diagnose the blockage accurately, and fix it right the first time with upfront transparent pricing and no obligation.

Our Blocked Drain Process

StepOne1
Call & Speak to a Licensed Plumber

Call 0420 102 394, to speak to one of our licensed plumbers. No answering services, no call centre scripts. We assess your blocked drain situation over the phone and provide advice — including what steps you can take to minimise damage before we arrive.

StepTwo2
Immediate Dispatch — 30-Minute Guarantee

We dispatch the nearest available blocked drain specialist to your location immediately. Our GPS-tracked fleet ensures we select the closest tradesperson, and we guarantee on-site attendance within 30 minutes of your call.

StepThree3
Arrival & CCTV Drain Inspection

Your plumber arrives in a clean, branded Proximity Plumbing vehicle, introduces themselves by name, and conducts a thorough on-site assessment. For most blocked drains, this includes a CCTV camera inspection to visually identify the blockage location, cause, and any underlying pipe damage — so you see exactly what we see.

StepFour4
Upfront Fixed-Price Quote — No Surprises

Before any work begins, you receive a clear, fixed-price quote covering all labour, materials, and any required follow-up. Our transparent pricing means no hidden fees and no extras added on site. The price you approve is the price you pay.

StepFive5
Professional Drain Clearing

Once you approve the quote, work begins immediately. Depending on the blockage type and severity, we deploy the appropriate clearing method — hydro-jetting, electric eel, drain rods, or a combination — using professional-grade equipment carried on every service vehicle.

StepSix6
Post-Clearing Inspection & Clean-Up

After clearing the blockage, your plumber runs a follow-up CCTV inspection to confirm the drain is fully clear and to check for any underlying pipe damage that may need attention. We clean the work area and leave the site as clean as we found it.

StepSeven7
Lifetime Labour Warranty & Prevention Advice

Every blocked drain repair is backed by our Lifetime Labour Warranty. Your plumber provides a detailed invoice with warranty documentation, advises on prevention measures specific to your drainage system, and our team follows up to ensure you are completely satisfied with the work.

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Need Help Right Now?

Our team is ready to take your call and get a plumber to you fast. No delays, no call centres, just immediate assistance when you need it most.

CALL 0420 102 394

How Much Does It Cost to Clear a Blocked Drain?

One of the first questions people ask when they discover a blocked drain is "how much is this going to cost?" At Proximity Plumbing, we believe every home and business owner deserves transparent, upfront pricing — not vague estimates or hourly rates that escalate once the plumber is on site.

The cost of clearing a blocked drain varies depending on the type of blockage, the location within your drainage system, the severity of the obstruction, and the clearing method required. A straightforward blocked kitchen sink or bathroom drain will cost less than a deep sewer line blockage requiring CCTV inspection, hydro-jetting, and potential pipe relining. However, unlike many plumbing services that advertise a low starting price and add charges once on site, our fixed-price approach means the quote you approve is the final price you pay — with no exceptions.

What Affects Blocked Drain Pricing?

Several factors influence the cost of a blocked drain repair. The accessibility and depth of the blockage, whether specialist equipment such as CCTV cameras, hydro-jet units, or pipe relining systems are required, and the condition of the pipe itself all contribute to the final price. Tree root blockages in deep sewer lines are naturally more complex and costly than a hair clog in a shower drain. We assess every job on its individual merits and provide a detailed breakdown so you understand exactly what you are paying for.

Our Pricing Promise

$0 Call-Out Fee

We attend your property, inspect the blockage, and provide a quote at no charge. If you choose not to proceed, you owe nothing.

Fixed-Price Quotes

The approved price is the final price. No hourly rate surprises, no hidden fees, no extras added on site.

No Bait-and-Switch Pricing

We do not advertise artificially low prices to get in the door and upsell once on site. The quote reflects the actual work required.

No Obligation

If you are unhappy with the quoted price, you are under no obligation. No call-out fee and no charge for our time and advice.

Signs You Have a Blocked Drain

Blocked drains rarely appear without warning. In most cases, there are early signs that indicate a developing blockage — and catching these signs early can prevent costly emergency repairs, water damage, and health hazards. Here is what to look for.

Slow Draining Water

Water taking longer than usual to drain from sinks, showers, bathtubs, or laundry tubs is the most common early sign of a partial blockage forming inside the pipe.

Gurgling Sounds

Gurgling or bubbling noises from drains, toilets, or pipes — particularly when another fixture is in use — indicate air trapped by a blockage or a partially blocked vent pipe.

Foul Odours

Unpleasant sewage or rotten smells coming from drains, floor wastes, or around outdoor drainage points suggest organic matter is decomposing inside a blocked or partially blocked pipe.

Water Pooling or Rising

Water pooling around floor drains, in the shower recess, or rising in the toilet bowl when another fixture is used indicates a downstream blockage affecting multiple fixtures.

Overflowing Drains or Toilets

Water or sewage overflowing from drains, toilets, gully traps, or inspection openings is a clear sign of a significant blockage requiring immediate professional attention.

Lush Patches in the Garden

Unusually green or fast-growing patches of lawn or garden near sewer lines may indicate a leaking or cracked pipe beneath the surface — often caused by root intrusion or pipe failure.

Multiple Fixtures Affected

When more than one drain is slow or blocked simultaneously, the problem is likely in the main sewer line rather than an individual fixture — and requires professional diagnosis.

Fruit Flies or Drain Flies

Small flies congregating around drains indicate organic build-up inside the pipe that is attracting and supporting insect breeding — a sign of a developing blockage.

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If you notice any of these signs, acting early is the most effective way to prevent a minor slow drain from becoming a major blockage or emergency. Call us on 0420 102 394 for a complimentary inspection — our $0 call-out fee means there is no cost to have a licensed plumber assess your drains.

Book A Free Drain Inspection — 0420 102 394

DIY vs Professional: When to Call a Blocked Drain Plumber

Not every blocked drain requires an emergency plumber. Some minor blockages — particularly slow-draining kitchen sinks or shallow shower clogs — can be safely managed with basic household methods. However, knowing where the line falls between a safe DIY attempt and a situation that demands professional intervention can save you time, money, and potentially serious property damage.

When You Can Try DIY

For minor, single-fixture blockages where water is draining slowly but has not stopped completely, you can try the following before calling a plumber. Use a plunger on the affected drain — ensure you have a good seal and use firm, consistent plunging action. For kitchen sinks, try pouring boiling water down the drain to melt grease deposits. A mixture of bicarbonate of soda and white vinegar can help break down organic build-up in bathroom drains.

Caution: Avoid using chemical drain cleaners from supermarkets or hardware stores. Many advertised drain cleaning products contain acid-based formulations that do very little to address blockages and can corrode the metal components of your drain system — particularly older pipes — leading to costly repairs. If a plunger and boiling water do not resolve the issue, it is time to call a professional.

When You Need a Professional Blocked Drain Plumber

Call us immediately if any of the following apply. 

  • The blockage affects multiple fixtures (sinks, toilets, showers draining simultaneously).
  • Sewage or wastewater is overflowing from drains, toilets, or gully traps.
  • You can smell sewer gas inside or outside your property.
  • Water is backing up into the property from floor drains or inspection openings.
  • The blockage recurs within days or weeks of clearing.
  • You suspect tree root intrusion or pipe damage.
  • The blocked drain is in a commercial property, strata building, or multi-tenancy site with compliance obligations.

In these situations, the blockage is almost certainly deeper than surface-level, involves structural pipe issues, or affects the main sewer line — all of which require professional CCTV inspection, specialist clearing equipment, and potentially pipe repair or relining to resolve properly. Attempting DIY on these blockages risks worsening the problem, causing water damage, or creating a health hazard.

When You Need a Professional Blocked Drain Plumber

Who Is Responsible for Blocked Drains in Sydney?

In Sydney, responsibility for blocked drains is shared between property owners and Sydney Water. Understanding where your responsibility ends and Sydney Water's begins can save you time, confusion, and unnecessary expense when a blockage occurs.

Property Owner Responsibility

As a property owner, you are responsible for all drainage infrastructure within your property boundary. This includes the sewer pipes connecting your house to the main sewer line (known as your "private sewer"), all internal drainage, stormwater pipes on your property, and any shared private sewer lines that service multiple properties before connecting to the Sydney Water main. If a blockage occurs within these pipes, it is your responsibility to engage a licensed plumber to diagnose and clear it.

Sydney Water Responsibility

Sydney Water is responsible for the main sewer network — the larger pipes that run beneath public land (streets, footpaths, and easements) and collect wastewater from multiple properties. If you believe a blockage is in Sydney Water's infrastructure — for example, if the overflow is visible beyond your property boundary or on public land, or if you are experiencing sewage overflow while not using water on your property — you should contact Sydney Water directly on 13 20 90.

If you are unsure where the blockage lies, our plumbers can determine this during the CCTV inspection and advise you whether the issue is within your private drainage (your responsibility) or in the Sydney Water main (their responsibility). This assessment is included as part of our standard blocked drain diagnostic process at no additional charge.

Read Our Full Guide: Property Owners vs Sydney Water Respons

Residential & Commercial Blocked Drain Services

Blocked drains differ significantly between residential and commercial settings — in scale, complexity, compliance requirements, and urgency. Proximity Plumbing provides tailored blocked drain services for both sectors, with dedicated response protocols for each.

Residential Blocked Drains

Residential Blocked Drains

For Sydney homeowners and tenants, blocked drains typically involve individual fixtures — a slow kitchen sink, a clogged shower drain, or an overflowing toilet. In older properties, particularly across the Eastern Suburbs and Inner West, ageing clay and earthenware pipes are vulnerable to tree root intrusion, joint deterioration, and progressive collapse. Our residential blocked drain service focuses on minimal disruption, transparent pricing, and lasting solutions. We recommend engaging a plumber for a drain inspection every 6 to 12 months, particularly if you have a history of recurring blockages or mature trees near your drainage lines.

Commercial & Strata Blocked Drains

Commercial & Strata Blocked Drains

Commercial kitchens, strata buildings, schools, hospitality venues, and multi-tenancy properties face higher-volume, higher-frequency drain blockages that require industrial-grade clearing and a rapid response to avoid business interruption, compliance breaches, and multi-unit disruption. We provide priority emergency response for commercial clients, scheduled maintenance contracting with negotiated rates, and detailed reporting for strata managers and property managers. Our team understands trade waste compliance, grease trap regulations, and the urgency of keeping commercial operations running.

Preventative Drain Maintenance

The most cost-effective approach to blocked drains is preventing them from occurring in the first place. Proximity Plumbing offers scheduled drain maintenance programs designed to keep your drainage system flowing and catch developing problems before they become emergencies.

As part of a scheduled maintenance plan, our plumbers conduct regular CCTV drain inspections, clear early-stage build-up using hydro-jetting, and identify any structural issues that may require attention. Depending on your property's history and risk profile, maintenance visits can be scheduled monthly, quarterly, bi-annually, or as required.

Maintenance Plan Benefits

Reduced Emergency Costs

Scheduled maintenance catches small problems before they become expensive emergencies.

Extended Pipe Lifespan

Regular clearing and inspection protects your pipes from progressive damage.

Discounted Rates

Maintenance plan clients receive negotiated rates and priority booking.

Detailed Reporting

Every maintenance visit includes a CCTV report with footage, condition assessment, and recommendations

We suggest engaging a Sydney plumber every 6 to 12 months to ensure there are no unforeseen issues, especially if you have a history of blocked drains or mature trees near your drainage lines. You can book a $0 call-out fee for one of our plumbers to attend the site and carry out a complimentary investigation to determine the right maintenance schedule for your property.

Blocked Drain Plumber Near You — Areas We Service

Proximity Plumbing provides blocked drain services across Sydney, with our fastest response times concentrated in the Eastern Suburbs, South East Sydney, Lower North Shore, Upper North Shore, and Western Sydney. Our GPS-tracked fleet of fully equipped service vehicles are strategically positioned to reach you within 30 minutes — wherever you are in the greater Sydney metropolitan area.

Not sure if we cover your area? Call us on 0420 102 394 and we will confirm availability and estimated response time for your location.

Find Your Local Blocked Drain Plumber

Lifetime Labour Warranty on Every Blocked Drain Repair

Every blocked drain repair completed by Proximity Plumbing is backed by our Lifetime Labour Warranty. This means that if any issue arises with the workmanship of our repair — whether it is next week, next year, or a decade from now — we will return and rectify it at no additional cost to you. This warranty covers all labour performed by our licensed plumbers and is transferable to subsequent property owners.

In addition to our labour warranty, all materials and parts installed during a blocked drain repair — including pipe relining, replacement sections, and fittings — are covered by the manufacturer's warranty. We only use quality, Australian-standard-compliant components from reputable suppliers, and we provide full documentation of all parts installed so you have a clear warranty record.

Lifetime Labour Warranty

All workmanship guaranteed for life. If our repair fails, we fix it free.

Manufacturer Parts Warranty

All installed parts covered by manufacturer warranty with full documentation provided.

100% Satisfaction Guarantee

If you are not completely satisfied with our blocked drain service, we will make it right.

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Emily Johnson2 Hours Ago
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Darren and James did a fantastic job at addressing the plumbing issue that was affecting our unit --- it was not clear cut...

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Jessica Brown1 Day Ago
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Josh T attended promptly and fixed my self made problem.

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Laura Wilson1 Day Ago
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We have used Proximity Plumbing a few times now and I cant speak too highly of them. James did a particularly good job recently...

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Jordan

Great customer service, price and communication from proximity. George came to complete several small jobs including fitting a new kitchen mixer tap and bathtub overflow. He was very knowledgeable and friendly throughout. The job was completed...

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Annie

More than happy with work done by Proximity Plumbing. James did an amazing job replacing a toilet in a short amount of time and leaving everything clean. The company is easy to deal with and very professional. Will use them again if the need arises...

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Meet Your Emergency Plumbers

When you call Proximity Plumbing for an emergency, you are not getting a random subcontractor. You are getting one of our dedicated, full-time, licensed plumbers who knows our standards, carries our warranty, and takes personal pride in every job. Here are some of the team members you might meet during an emergency call-out.

JasonJASON

JASON

Experienced Technician

Jason is a calm, friendly, and highly dependable Service Technician who takes pride in providing a great experience for every client. His approachable nature and steady professionalism make him a trusted face on site, ensuring every job is completed smoothly and to a high standard. Known for his clear communication and attention to detail, Jason brings both skill and composure to the team, helping maintain the reliable reputation Proximity Plumbing is built on.

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CallumCallum

Callum

Install Technician

Callum is a reliable and hardworking member of our install team, known for his precision and commitment to quality workmanship. He takes pride in tackling complex installation jobs with skill and efficiency, ensuring every project is completed to the highest standard. Callum’s positive attitude and team-first approach make him a valued part of the Proximity Plumbing crew.

Rating image 14.9 (222)
MarkMark

Mark

Service Technician

Mark is a highly skilled Service Technician with a bubbly personality and a genuine passion for helping people. His positive energy and friendly approach make him a favourite among clients and teammates alike. Whether he’s solving a complex plumbing issue or walking a client through their options, Mark’s communication and professionalism shine through. Always bringing enthusiasm and expertise to every job.

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JBJB

JB

Service Technician

JB has been a valued member of the Proximity Plumbing team for many years and is known for his deep experience, reliability, and calm professionalism. As one of our most trusted Service Technicians, JB has built long-term relationships with clients who appreciate his attention to detail and consistent results. His extensive knowledge and steady approach make him a go-to mentor for newer team members.

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In the Community, for the Community

Proximity Plumbing is proudly embedded in the Eastern Suburbs community. Owned and operated by William and Emily, we are not a franchise or a call centre — we are your neighbours. Our team lives, works, and volunteers in the same suburbs we service, and we are proud to support local organisations that make our community stronger.

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Frequently Asked Questions About Blocked Drains

The most common causes of blocked drains in Sydney include tree root intrusion into ageing pipes, grease and fat build-up in kitchen drains, hair and soap scum in bathroom drains, foreign objects flushed down toilets, broken or collapsed pipes, stormwater debris, and mineral scale accumulation. Older properties with clay or earthenware pipes are particularly susceptible to root intrusion and pipe deterioration.

Proximity Plumbing guarantees on-site attendance within 30 minutes of your call across our core service areas in Sydney's Eastern Suburbs, Lower North Shore, and South East. Response times to outer suburbs may vary, but we always provide an honest estimated arrival time when you call.

Minor blockages in individual fixtures — such as a slow kitchen sink or shallow shower clog — can sometimes be cleared using a plunger or boiling water. However, we strongly advise against using chemical drain cleaners, as many contain acid-based formulations that can corrode your pipes and worsen the problem. If a plunger does not work, or if multiple fixtures are affected, the blockage is deeper in the system and requires professional CCTV inspection and specialist clearing equipment.

Not at Proximity Plumbing. We never charge overtime fees, even for late-night emergencies or unexpectedly lengthy repairs. Whether you call us on a Friday night, Saturday afternoon, or Sunday evening, our flat-rate pricing remains the same. We always provide an upfront fixed-price quote before any work begins.

The cost of clearing a blocked drain varies depending on the blockage severity, location within the drainage system, and the clearing method required. Hourly rates for blocked drain plumbers in Sydney typically range from $50 to $150. A straightforward kitchen sink or shower drain blockage will cost less than a deep sewer line blockage requiring CCTV inspection and hydro-jetting. Main sewer line blockages involving tree roots or pipe damage can cost significantly more. At Proximity Plumbing, we provide an upfront fixed-price quote before any work begins — the approved price is the final price with no hidden fees.

A plumbing emergency is any situation where water, gas, or sewage is causing active damage or posing a safety risk that cannot wait for a scheduled appointment. Common examples include burst pipes, gas leaks, sewage backups, major water leaks, flooding, complete loss of water supply, and hot water system failures. If you are unsure whether your situation qualifies, call us on 0420 102 394 - we will assess it over the phone at no charge.

Hydro-jetting (also called jet blasting) uses a high-pressure water stream at 3,000 to 5,000+ PSI to clear stubborn blockages, cut through tree roots, strip grease from pipe walls, and restore full pipe flow. It is more effective and longer-lasting than traditional drain snaking because it cleans the entire pipe interior — not just the blockage point. Hydro-jetting is safe for both residential and commercial pipes, including older clay and modern PVC systems, and is environmentally friendly as it uses only water.

Emergency plumbing costs vary depending on the type and complexity of the repair. At Proximity Plumbing, our transparent flat-rate pricing applies around the clock - we never add overtime charges regardless of when you call. You receive a fixed-price quote before work starts, so you know exactly what the job costs before you agree to proceed.

Proximity Plumbing guarantees on-site attendance within 30 minutes of your call across our core service areas in Sydney's Eastern Suburbs, Lower North Shore, South East, and surrounding suburbs. Response times to outer suburbs may vary slightly, but we always provide an honest estimated arrival time when you call. We operate 24 hours a day, 7 days a week, including weekends and public holidays.

Turn off your main water supply using the shut-off valve near your water meter. If the emergency involves gas, turn off the gas at the meter and evacuate the property. Open the lowest taps to relieve pressure, contain water with towels or buckets, and move valuables away from affected areas. Take photos for insurance purposes.

Property owners are responsible for all drainage pipes within their property boundary, including the private sewer line connecting the property to the Sydney Water main. Sydney Water is responsible for the main sewer network beneath public land. If a blockage occurs within your private drainage, you need to engage a licensed plumber. If the blockage is in Sydney Water's infrastructure, contact them on 13 20 90. Our plumbers can determine where the blockage sits during the CCTV inspection.

Yes. Our flat-rate pricing is consistent 24 hours a day, 7 days a week, including weekends and public holidays. We never charge overtime - you get upfront, transparent pricing with no inflated costs or hidden fees, whenever you need us.

Yes. We provide blocked drain services for commercial properties, strata buildings, schools, hospitality venues, and facilities management clients. We understand trade waste compliance, grease trap regulations, and the urgency of minimising business interruption. We also offer scheduled maintenance contracting with negotiated rates and detailed reporting for strata and property managers.

Yes. Every Proximity Plumbing emergency plumber holds a current NSW plumbing licence, relevant trade certifications, and is covered by our comprehensive public liability and professional indemnity insurance. We are members of the Master Plumbers Association.

Common signs of a blocked drain include slow-draining water in sinks, showers, or bathtubs, gurgling sounds from drains or toilets, foul odours from drain openings, water pooling around floor wastes, overflowing toilets or gully traps, and multiple fixtures draining slowly at the same time. If you notice any of these signs, we recommend having a licensed plumber inspect your drains before the problem worsens.

Locate your main water shut-off valve - typically at the front of your property near the water meter - and turn it clockwise to close. Then open the lowest taps to drain remaining water. If the burst pipe is near electrical wiring or appliances, switch off the power at the circuit breaker. Call us on 0420 102 394 for further guidance.

A blocked drain typically refers to a blockage in an individual fixture's waste pipe — such as a kitchen sink, shower, or toilet. A blocked sewer refers to a blockage in the main sewer line that carries wastewater from multiple fixtures to the Sydney Water main. Sewer blockages are more serious because they affect all fixtures in the property and can cause raw sewage backflow. Both require professional attention, but sewer blockages are more complex and typically require CCTV inspection and hydro-jetting to resolve.

Our primary emergency service area covers Sydney's Eastern Suburbs, South East Sydney, Lower North Shore, Upper North Shore, and Sydney CBD. We also service select areas across greater metropolitan Sydney. Call us to confirm coverage and estimated response time for your location.

Tree roots are one of the most common causes of blocked drains in Sydney, particularly in older suburbs with mature trees and ageing clay pipes. Our plumbers use high-pressure hydro-jetting combined with root cutting turbines to clear tree root intrusions from sewer and stormwater pipes. A drain cleaned by a high-pressure jet blaster with a root cutting turbine is left significantly cleaner than one cleared using an electric eel alone. After clearing, we use CCTV cameras to inspect the pipe condition and determine whether pipe relining is recommended to prevent roots from regrowing through cracks and joints. For properties with recurring root problems, we recommend scheduling annual jet-blasting maintenance to keep pipes clear.

Yes. We provide emergency plumbing services for commercial properties, strata buildings, schools, hospitality venues, and facilities management clients. We understand compliance requirements and provide rapid multi-tenancy response.

CCTV drain inspection involves inserting a small, high-definition waterproof camera into your drain pipes to visually identify the location, cause, and severity of a blockage. The real-time footage is displayed on a monitor so you can see the problem alongside the plumber. CCTV inspection is the most accurate method for diagnosing blocked drains and is essential for identifying underlying issues such as tree root intrusion, cracked pipes, or displaced joints.

While emergency dispatch is based on the nearest available plumber to ensure the fastest response, we do our best to accommodate requests for specific team members where possible. Let us know your preference when you call.

No. Proximity Plumbing offers a $0 call-out fee for all blocked drain jobs. Our plumber will attend your property, inspect the blockage, and provide a fixed-price quote at no charge. If you choose not to proceed with the work, you owe nothing for our time and advice.

Yes. Every emergency plumbing repair is backed by our Lifetime Labour Warranty and manufacturer parts warranty. If any issue arises from our workmanship, we return and rectify it at no cost to you.

Pipe relining is a no-dig repair method for cracked, broken, or root-damaged sewer and stormwater pipes. A structural epoxy liner is inserted into the damaged pipe and cured in place, creating a new pipe within the old pipe — restoring full structural integrity without trenching or excavation. Pipe relining is recommended when CCTV inspection reveals pipe damage that will cause recurring blockages if only clearing is performed. It has a 50-year design life and avoids the cost and disruption of traditional pipe replacement.

The best ways to prevent blocked drains include: avoiding pouring grease, fat, or oil down kitchen drains; using drain screens to catch hair in showers and bathtubs; never flushing wet wipes, sanitary products, or foreign objects down toilets; clearing leaves and debris from outdoor and stormwater drains regularly; and scheduling professional drain inspections every 6 to 12 months, especially if you have mature trees near your drainage lines or a history of recurring blockages.

Blocked Drain Guides & Advice

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Need a Blocked Drain Cleared Now?

Do not wait for the damage to get worse. Call Proximity Plumbing now and speak to a licensed blocked drain specialist. We will be at your door within 30 minutes — guaranteed — with a $0 call-out fee and transparent pricing.

Or fill out our Express Booking form for a callback within 15 minutes

  • $0 Call-Out Fee
  • Fixed Price Quotes
  • 30-Min Response
  • 24/7 Availability

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